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I missed my pick-up

We don't typically refund for missed pickups, but, we can make the rare exception.

As we deal with items with a short shelf life, we strongly urge you to pick up your orders by the pickup date at the latest to avoid them ending up in landfills!

Please reach out to our amazing support and success team through the ‘Help’ tab found in the app or by submitting a request. You can also start a chat with us through the Chat bubble found at the bottom right of our website.

 
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