Flashfood charges a service fee on every order, with a max of $2.99 per order. This fee is calculated as a percentage of the order total and supports the cost of operating the Flashfood app.
Additional FAQ below:
Why does Flashfood have a service fee?
This supports the cost of operating the Flashfood app and enables us to continue providing great deals on groceries.
Do I have to pay to use Flashfood?
Flashfood charges a variable service fee on every order in the Flashfood app.
Can I use my EBT card to pay the service fee?
EBT cards cannot be used to pay the service fee. When you use your EBT card to place an order on Flashfood, the service fee will be applied to the credit card on your account, not the EBT card.
Is the service fee taxed?
Yes, tax is based on the taxable items in each Flashfood order, plus the service fee.
Will I get the service fee back if my order is refunded?
Yes, all refunds would include the service fee amount.
Can I use Flashfood credits to pay the service fee?
Yes, the service fee can be paid with Flashfood credits.
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