Changes in the operating system we support

Currently we provide support for Android OS versions 8 and up, and iPhone/iPad iOS versions 14 and up.

What happens if your operating system is no longer supported? 

If you are unable to update your device OS, it will not be possible to update to a newer version of the Flashfood app.

What does this mean for our current shoppers?

If the app is still installed on your phone on an older version, it will continue to function. In the event of any problems or issues with the app, regrettably, we won't be able to provide support or fix those issues.

We will continue to use your personal information to provide Flashfood products as outlined in our Flashfood Privacy Policy. We have a future release that will allow more control over the use of your personal information for supported versions. If you are unable to update your device to a supported version, you can submit a support ticket or email privacy@flashfood.com for questions about your data.

How to know if you're affected by this change: 

To find your software version you can:

iOS: Go to Settings → General → About → iOS version.

Android: Go to settings → About Phone → Software Information → Android Version

How we choose what to support

Your devices are updated on a regular basis and, over time, support for those devices is dropped by the providers. We look at which devices and software are the oldest that do not have the latest security updates, or lack the functionality required to run Flashfood to make our decision.

What happens to my data stored with Flashfood in the event that I am unable to use the application?

Flashfood retains personal information as long as necessary for the fulfillment of Flashfood’s identified business purposes, or as otherwise necessary to comply with applicable laws. When personal information is no longer necessary or relevant, Flashfood will delete, destroy, erase, or anonymize your data. You may also submit a request to remove your data by submitting a support ticket or emailing privacy@flashfood.com.

Consistent with generally accepted privacy practices, Flashfood continues to evolve our controls and practices for information and records retention and destruction which apply to your personal information.  For more information, please see the Flashfood Privacy Policy.